General Terms & Conditions and House rules

We want your stay to be as smooth and enjoyable as possible. Below you’ll find all the practical information and guidelines for your visit.

Minimum Stay

  • A minimum stay of 2 nights applies to all bookings.

Apartments & Capacity

  • All apartments are self-contained, with private entrances and private bathrooms.
  • Maximum guest capacity per apartment varies (as shown on Booking.com and our website).
  • Additional bedding for children (where possible) can be requested in advance.

Dogs

  • Dogs are welcome upon request only.
  • Please contact us before booking to confirm suitability (size, breed, number).
  • A small cleaning fee of 10 € a day applies.

Payment Terms

  • We accept payment in full no later than 7 days before your arrival via bank transfer. The bank details will be provided on the booking confirmation.
  • You can also pay in cash upon request.
  • For Booking.com reservations, payment terms follow the platform’s policy unless otherwise agreed.

Cancellation Policy

  • Free cancellation up to 7 days before arrival.
  • For cancellations made within 7 days before arrival, 100% of the total amount will be charged.
  • To ensure we can prepare your stay in the best possible way, we kindly ask for full payment of the total amount no later than 7 days before your arrival.
  • If payment is not received on time, we reserve the right to apply our cancellation policy accordingly and 100% will be charged.

Arrival Info

Check-In & Check-Out

  • Check-in: from 15:00
  • Check-out: until 11:00 (late check-out until 12:00 upon request)
  • ID or passport required for registration after arrival
  • Tourist tax €1.00 per person / day

Gate Instructions

  • To exit: press the orange button (white box, right side of the gate)
  • To enter: use the second key to unlock the gate via the black box (left side of the gate)
  • The gate closes automatically after each use

Smoking Policy

  • Smoking is not allowed inside. Thank you for your understanding.

Please remember to always take your room key with you when leaving your room — the doors require a key to open and may lock behind you.

Pool & Common Areas

Enjoy the Pool

  • Pool towels provided in your room (quick-dry, green ones)
  • Please use the shower before entering the pool
  • For everyone’s safety, please use only plastic glasses in the pool area
  • To help us keep the pool water clean and beautiful for everyone, we kindly ask you not to use oily tanning sprays or oil-based sun products before entering the pool, as these products can leave an oily residue on the water and cause staining around the pool. Regular, non-oily sunscreen is of course absolutely fine.

Public Chill-Out Room — Available for your use

  • Coffee machine & tea
  • Fridge, plates, glasses & cutlery
  • Trash bins
  • Find our personal tips for restaurants & vineyards

Caring for the Environment

  • We are committed to reducing our environmental impact, which is why we don’t change towels and linens daily.
  • Towels are usually refreshed every 3–4 days if required. If you would like fresh towels sooner, simply place the used towels on the floor and hang your “Please Service My Room” card on the door.
  • Bed linens are typically changed every 5–7 days, depending on the length of your stay. If you would like them changed sooner, please let us know.
  • Please remember to switch off the air conditioning and all lights whenever you leave the property, helping us use energy responsibly and care for our beautiful surroundings.

Thank you for supporting a more sustainable way of traveling.

Stay Connected

Contact us anytime

  • Knock on the big entrance door or kitchen door if you are not able to find us around the garden
  • Or reach us via WhatsApp: +49 1520 3202198
  • Guest book & recommendations — leave us a note in the guest book (on the table in the Chill-Out Room)
  • Your opinion matters — if something isn’t perfect, tell us. We’d love to fix it, and if you’re happy, please leave us a review on Booking.com or Google.